Customer Review Of Adrian Brien Kia By Ben And Cassi From Woodcroft

Customer Review Of Adrian Brien Kia By Ben And Cassi From Woodcroft
Customer Review Of Adrian Brien Kia By Ben And Cassi From Woodcroft

Customer Review Of Adrian Brien Kia By Ben And Cassi From Woodcroft

“Good morning matthew. My name is Ben. My girlfriend Cassi is buying a brand new kia from you guys and i just wanted to contact you about your salesman Raph. I understand he is new but he showed no sign of that what so ever. He gave me the best customer service i have ever received and he treated Cassi propely and did not speak down to her like many other sales people have previously. He made us feel very much at home and welcome. I know he is new to kia but the knowledge he has is absolutely incredible, and he hadn’t hassled us at all just merely checking up and touching base with us and also going out of his way and trying his very best to make things work to our complicated schedule. I work away in the mines which makes Cassi uncomfortable looking at cars without me but Raph and the whole staff at Kia have done a stand up job and i will be recomending Kia to anyone and everyone i can. I just want to let you know that this is the first time I’ve ever contacted anyone to give a positive review. I am just that happy. Thank you very much. Have a great day.”

– Ben and Cassi from Woodcroft.

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Customer Review Of Adrian Brien Kia By Julie And Richard From Seaview Down

Customer Review Of Adrian Brien Kia By Julie And Richard From Seaview Down
Customer Review Of Adrian Brien Kia By Julie And Richard From Seaview Down

Customer Review Of Adrian Brien Kia By Julie And Richard From Seaview Down

“Happy Monday..It was great to meet you all at Adrian Brien over the past weeks.

I’m not too sure where to start.. How is it that we can thank you all enough for the incredible attention to detail & amazing customer service we received when we recently purchased our Kia Rio Premium & Kia Cerato.

I’d like it if this email could please be circulated to celebrate the fabulous customer service delivered by:

Kelly Gordon
Alan Anderson
Raffaele Russo

Every step of the process of purchasing our new vehicles was marvellous. From our initial introduction and through each process – finance, delivery and handover of the vehicles; our experience was remarkable.

Each member of your team we were introduced to made us feel welcomed; always offering a hello, a cool beverage or coffee & every time, with a smile.

We thank you so very much.

It’s been only 4 or 5 days since we’ve (Julie & Richard) become the proud owners of the Kia‘s & we really couldn’t be happier. An initial recommendation to the “Kia” brand came from Kelly Gordon, who stood firmly in her belief that the Kia is a great quality vehicle – Kelly, you were spot on!

Alan Anderson, our Salesman is a true gentleman. Patient, well informed, willing to share knowledge (& a great golfing story). I would deal with Alan again in a heart beat and would recommend anyone looking for a new vehicle, to meet and chat with Alan. He couldn’t do enough for us – even offering to take a vehicle to my time poor Husband’s (Richard)’s workplace to test drive the Cerato.

Raffaele showed personality, urgency and accuracy with our finance application & always found a way we could complete our application with simplicity & ease. A true professional.

Alan, Kelly & Raffaele put a great deal of effort into the delivery of the vehicles – Thanks guys!

Paul & Team, you have exceeded our expectations.

We thank you & will certainly be celebrating (by way of recommendation) the fabulous customer service you have provided.

With gratitude,

Julie & Richard.”

– Julie and Richard from Seaview Down.

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