Customer Review Of Adrian Brien Ford By Michael From Gepps Cross
“Good Afternoon Chad
On Saturday I finalised the purchase of a new XR 6 from the Dealership with Sharon Stringfellow while arranging finance through Gavin Little.
I would like to take this opportunity to compliment both of these members of your team for the friendly and professional service they have both provided during this process.
Over the past 4 weeks I have visited several Dealerships (including Adrian Brien) and on each visit I advised the Salesperson that I knew I wanted an XR 6 LPI Sedan, and the only thing to determine was the price and the colour. Sharon’s attention to detail and her courteous follow up has far surpassed the other Ford dealerships. Obviously the vehicle would be the same from any dealership so I wanted to point out that it was Sharon’s high level of Customer service and follow up that secured the sale to Adrian Brien.
Similarly, Gavin’s calm and opened approach has resulted in the finance being put through the dealership also. In comparison one of the finance representatives from another Dealership was more interested in telling me what he thought I should go with and not keen to provide any detailed information (” we can work all that stuff out later”), the complete opposite to Gavin who asked how I was looking to structure the Finance package and then explained each of the options available to me in detail.
As I also work in a Service Industry I appreciate we do not always get feedback on the Positive people we have in our business, so I wanted to make sure that as their Line Manager you were aware of how impressed I was with the great service I received. As a result would not hesitate in recommending Adrian Obrien to friends and colleagues.
– Michael from Gepps Cross.
Customer Review Of Adrian Brien Ford By Andrea From Daw Park
Just a quick note to say a big THANK YOU for all the assistance with my new car. I LOVE IT !!!
I would really like to acknowledge Anthony Tovey, who was not only very kind and helpful but just a really nice person.He must be such a great asset to the dealership and I cannot recommend him highly enough.
I would also like to acknowledge Tara Bastian’s help and assistance.
Even though I didn’t meet her in person, she was great to deal with over the phone and nothing was too much trouble.
This was a wonderful experience for me. Thank you for facilitating it and for Anthony and Tara’s kind and gracious care.
I shall sing your praises to all and sundry.
With very kind regards and thanks
– Andrea from Daw Park.
Customer Review Of Adrian Brien Automotive By Lorraine And Jon From Happy Valley
“F.A.O The Manager at Adrien Obrien Ford – St Marys.
Purchase of a Ford Focus Trend on Wednesday 8th August 2012.
We wanted to express our thanks and congratulate you all on how smoothly the purchase of our new car went.
From start to finish the service was excellent, and special thanks should be given to Daniel Jones, who was absolutely fantastic! He kept us informed all though out…from the time when the deposit was paid on 30th June up to delivery last Wednesday. He was so thorough will all the information, and got back to us promptly with answers to any questions we had. I cant praise him highly enough!!!
Thanks again Daniel!
Lorraine & Jon”
– Lorraine and Jon from Happy Valley.
Customer Review Of Adrian Brien Automotive By Bernadette From Salisbury Heights
I would like to comment on the service we received from Daniel Jones and subsequent purchase of a vehicle from your dealership.
Daniel sold My husband Adrian A Ford Territory @ 18 months ago. Daniel has kept in touch over this time to advise us of up coming specials. Recently Daniel urged us to attend a 2 day ford special at your dealership and helped me to find the perfect vehicle for myself. I purchased a Ford Focus Ambiente, and couldn’t be happier with my choice. I just love My Ford.
Daniels manner is sincere and honest, which I find reassuring when considering such a costly purchase.
I have no hesitation in recommending your dealership, Daniel Jones and indeed all staff, My husband and I would not consider purchasing our family vehicles any where else.
– Adrian and Bernadette from Salisbury Heights.