Customer Review Of Adrian Brien Kia By Roger From Black Forest

Customer Review Of Adrian Brien Kia By Roger From Black Forest
Customer Review Of Adrian Brien Kia By Roger From Black Forest

Customer Review Of Adrian Brien Kia By Roger From Black Forest

“Re: Commendation of Ivan Hosking, Service Manager for Adrian Brien Kia

Since returning to Adelaide from Melbourne in late 2012, I have been getting my Kia Sorento serviced by Adrian Brien Kia. The service manager who has looked after me from this time is Ivan Hosking, firstly at the Clovelly Park site, and more recent at St Marys.

From the outset I have received consistently outstanding service from Ivan. I don’t make this statement lightly. Having previously worked as a customer service improvement consultant, I experienced many examples of unsatisfactory and mediocre service. Ivan in comparison, has repeatedly exceeded my expectations by his friendly courtesy, his vehicle knowledge, and most importantly, his commitment to make my service needs his priority. He ‘makes it happen for me’ without my needing to ask. In my experience, he is a truly outstanding performer.

Because of Ivan, my wife and I will choose to have both of our vehicles serviced at Adrian Brien.

Yours truly

Roger.”

– Roger from Black Forest.

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