Customer Review Of Adrian Brien Automotive Fleet Department By Julie From Charles Sturt City Council
I hope you are well and enjoyed your holidays.
I just wanted to let you know that while you were away Stacey was BRILLIANT in the way she looked after us. ( As she normally is ).
But we did have issues with a few of our cars that were not scheduled services that were all sorted out quickly by your team.
One in particular needed to stay overnight with Dave at Keswick.
Stacey sorted Dave out with a loan car so we could keep his overnight so no pain was experienced by the staff person with the indicator issue.
I know these things normally get sorted out without your knowledge but in this instance I would have normally called you… but when I phoned Stacey explaining our situation she solved the problem straight away no hesitation.
So once again I just wanted to say Thank you and what a great team you have… they’re a credit to you.
Thank you and Kind regards,
Fleet Administrator &
Customer Liaison Officer.”