Customer Review Of Adrian Brien Hyundai By Ian From South Brighton
I recently accompanied my brother in law, Richard, when he purchased a new Tucson from Matt Beames (who we had not previously met).
Matt demonstrated a strong knowledge of the vehicle and its features. He has an excellent manner and presence – friendly, courteous and very professional.
However, what impressed me the most was how he was able to quickly relate to Richard and was able to gain his confidence.
Richard lacks confidence, has poor relationship skills and doesn’t generally present well. When accompanying him to other dealerships the salesmen presented to me when they knew that Richard was the potential purchaser. Matt was the exception and quickly created a genuine rapport with Richard which in turn gave him the confidence to make the purchase.
You have a great asset in Matt and I commend him to you. If all of your sales staff possess the same level of interpersonal skill you will have a great team.
– Ian from South Brighton.Tweet