Customer Review Of Adrian Brien Hyundai By Trevor And Judy From Christies Beach
I’m sorry it’s taken so long to give you the feedback on our recent purchase. I just wanted to leave some feedback about one of your sales reps, Trish Grosvenor. I really wanted to do this immediately after our purchase but have been quite ill and unable to do so, I’m sorry this has been delayed because Trish really deserves full praise, she goes the extra mile (and more).
Trish was very welcoming, friendly and informative. She went into detail about the car we were interested in, the i30 and was very knowledgeable about it. Trish followed up with phone calls after our first visit to Adrian Brien and was so helpful.
Previously my husband, Trevor was going to buy a Ford and was quite set on it, but after speaking with Trish about all the attributes an benefits of buying our i30, he was quite convinced it was the right vehicle for us. She ensured we knew where everything was when we went on our test drive and explained all the accessories as well.
Trish ensured we got the very best deal and had petrol and accessories added in to complete the deal. From the moment we stepped into the dealership and while we were still in the decision process she made sure we were very informed, aware of all benefits, were comfortable and offered drinks, we even had a sausage sizzle! Other staff we dealt with concerning different issues were most helpful and pleasant also.
When we came to pick up our new car, she had balloons on it and a sign made up with our name on it and congratulating us on our purchase, she even had large treat bags for our 2 granddaughters because she knew they were going to be with us when we picked up the car, so thoughtful.
We were thrilled with the service we received from Trish, her warm and friendly nature are a great attribute, she is a delight and breath of fresh air in this industry (and we had been to other dealerships) and we were very reassured about buying a Hyundai after speaking with her. We have recommend Trish to all our friends and hope that when they decide to purchase a new or used vehicle that they come and see her at Adrian Brien Hyundai. Trish is a great sales rep and we wish her all the best. :)”
– Trevor and Judy from Christies Beach.Tweet